The key words and phrases that we think about when it comes to providing great customer service is consistency, professionalism, and a dedication to excellence, or in other words, ensuring that we provide a standard that our customers know is something they can always count on.
And in an age of automated lines where you often call and it’s impossible to reach a live human being, counting on a business is crucial.
Providing great customer service that is in sync with the rest of our business and company is important to us, and we know, it’s important for you as well. Which is why we strive to provide as much information to our customers as possible, to ensure our customers feel at ease ordering with us. No gimmicks, no tricks, but rather, honesty and a good product is our goal.
We offer many ways for our customers to reach out to us and give us feedback. After all, it’s not the quantity we produce; we want to ensure that our quality and service continues to improve, while we still maintain very connected with our customers.